CampSwap is a campus marketplace platform where students can buy and sell items securely within their school community. We facilitate transactions between verified students on Nigerian campuses.
Is CampSwap free to use?
Creating an account, browsing listings, and messaging sellers are completely free. You pay the listed price only, no fee is added at checkout. When escrow is released, CampSwap deducts an inclusive 6% commission (minimum ₦150, maximum ₦6,000, crossover at ₦100,000) from the seller's payout. Paystack fees and transfer stamp duty are absorbed from our commission.
How does the escrow payment system work?
When you buy an item, you pay the exact listed price into secure escrow via Paystack (our payment processor, hosted on Vercel). The funds are held until you confirm delivery, then the seller receives <em>listed price − 6% commission</em> (min ₦150, max ₦6,000, rounded to the nearest Naira). Paystack processing fees and the ₦50 stamp duty on transfers ≥ ₦10,000 are covered from CampSwap's commission, not charged to you. If there's an issue, open a dispute and we'll help resolve it.
How do I get paid as a seller?
After a buyer confirms delivery, the funds are released from escrow to your wallet as <em>listed price − 6% commission</em> (min ₦150, max ₦6,000). For example: ₦7,000 → you receive ₦6,580; ₦100,000 → ₦94,000; ₦250,000 → ₦244,000. An admin then transfers your payout to your linked bank (Paystack transfer); the ₦50 stamp duty on transfers ≥ ₦10,000 is covered from our commission.
How do I verify my student status?
Go to your Profile page and click on the Student Verification section. Upload a clear photo of your student ID card or any valid identification document. Our team will review and approve it. Verification gives you a trusted badge on your profile.
What should I do if I have a dispute with a buyer or seller?
First, try to resolve the issue by communicating through the platform messaging system. If you cannot reach an agreement, open a dispute from the order details page. Our team will review the case and make a fair decision.
Can I cancel an order?
If the order is still pending (not yet paid), you can cancel it immediately. If the payment is in escrow, you can request cancellation (refund is processed before stock/status changes). If Paystack has already deducted its collection fee, that fee is absorbed by CampSwap, you still receive a full refund of the listed price and no commission is earned. Repeated refund abuse may be flagged for admin review.
What payment methods do you accept?
We accept all major Nigerian bank cards (Verve, Mastercard, Visa), USSD, and bank transfers through our payment processor Paystack, which powers our escrow. CampSwap is hosted on Vercel. Your card details go directly to Paystack. We never store them.
How do I boost my listing?
From your My Listings page, click the Boost button on any approved listing. You can choose between a 7-day or 30-day boost. Boosted listings appear in the Featured section on the homepage and product pages, giving them more visibility.
Is my personal information safe?
Yes. We use industry-standard encryption and security measures. Your payment details are handled entirely by Paystack and never stored on our servers. See our Privacy Policy for more information.
How do I reset my password?
Click "Forgot password?" on the login page. Enter your registered email address, and we will send you a link to reset your password.
Can I delete my account?
Yes. Contact our support team on <a href="https://wa.me/2347085980427" target="_blank" rel="noopener noreferrer" className="text-brand underline">WhatsApp</a> with your account details, and we will process your account deletion request.
How do I report a user or listing?
On any product page, click the Report button (flag icon) at the bottom. Select the reason and provide a description. You can also report users from the messaging screen. Our team reviews every report.
What happens if my item sells out?
Once the last unit of your item is sold, the listing is automatically marked as "sold." You can create a new listing if you have more items to sell.
Can I edit my listing after it is approved?
Yes. Go to My Listings, find the item, and click Edit. You can update the description, price, images, and other details. The listing remains visible while you edit it.
